At Farm Seasons Medley Gift, we take great care in crafting and delivering beautifully curated, farm-inspired gift baskets. Your satisfaction matters deeply to us, and we want every gifting experience to feel thoughtful, seamless, and joyful. Please review our return and refund guidelines below.
Perishable & Custom Items
Because many of our products include perishable goods, seasonal items, or custom-made arrangements, these orders are non-returnable and non-refundable. We ensure every basket is assembled with quality and freshness in mind, and we cannot accept returns once items have left our facility.
Damaged or Incorrect Orders
If your gift basket arrives damaged, incomplete, or not as described, please contact us within 48 hours of delivery. We will gladly review the issue and offer a replacement or store credit when appropriate. To help us resolve the matter quickly, please include:
Your order number
A brief description of the issue
Photos of the item(s) and packaging
Digital Products (eCookBook & Gift Cards)
Digital gift cards are final sale and cannot be refunded once delivered.
eCookBook purchases are non-refundable due to the instant‑access nature of digital downloads.
Order Cancellations
Orders may be canceled within 2 hours of purchase if they have not yet entered the preparation or shipping process. Please email us immediately if you need assistance with a cancellation.
Shipping Issues
We are not responsible for delays caused by carriers, incorrect addresses provided at checkout, or unsuccessful delivery attempts. However, we will always do our best to support you in resolving delivery concerns.
How to Reach Us
For questions or support regarding your order, please contact our Customer Care team:
Email: sales@farmseasonsmedley.com
Hours: Monday–Friday, 9 AM–5 PM EST
